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Privacy & Data Protection

At SpinStag we take your privacy seriously. This page explains what personal and technical information we collect when you use our site, how we use and protect that information, and the choices you have about your data. We aim to be clear about account data and activity we hold and how we work with third parties to keep your information secure.

Types of data we collect

We collect a range of information necessary to operate your account and provide our services. That includes personal data, technical data and transactional data. We collect only what is needed for registration, payments, compliance and to improve site functionality.

Personal data

Personal data includes name, date of birth, address, email, telephone number and identity documents provided for verification. We also keep account credentials, communication records and any correspondence you send to our support team. Personal data is used to verify identity, prevent fraud and comply with anti-money laundering requirements.

Technical data

Technical data covers IP addresses, device identifiers, browser type, operating system, and connection information. We also log activity such as pages viewed, game sessions, search queries and error reports to maintain performance and diagnose issues. This data helps us keep the platform reliable and secure.

Transactional data

Transactional data includes deposit and withdrawal records, payment method details (partially masked), bet history and account balances. We store transaction timestamps and relevant identifiers so we can process payments, handle disputes and meet regulatory obligations.

Use of information

We use your data to create and manage your account, process payments, perform identity checks, handle support requests and detect suspicious activity. Aggregated and anonymised data may be used for analytics, product development and to improve our services. We never use personal data for purposes incompatible with the reasons it was collected.

Data protection practices

We protect information with technical and organisational measures such as encryption, secure access controls and regular security testing. Access to personal data is limited to authorised staff and third-party providers who need it to fulfil contractual duties. We retain data only for as long as required under business, legal and regulatory needs.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, maintain sessions and measure site performance. Some cookies are essential for security and account functions; others support analytics and marketing. You can manage cookie settings through your browser or the cookie controls on our site.

User rights

You have rights over your personal data including the right to access, correct, restrict processing or request deletion where applicable. You may also object to processing or ask for portability of your data. We will respond to valid requests in line with applicable law.

Access, correction and deletion

To request access, correction or deletion of your personal data please contact [email protected]. We may need to verify your identity before fulfilling requests. In some cases we may retain certain information to meet legal or regulatory obligations.

Information sharing and third parties

We share data with service providers that help us operate the site, process payments, carry out identity checks and provide customer support. We also share information when required by law or to prevent fraud. Third parties are contractually obliged to keep data secure and use it only for the agreed purpose.

Privacy policy updates

We may update this policy to reflect changes in practice or legal requirements. When significant changes occur we will post a clear notice on the site. For questions about our privacy practices contact [email protected] or consult your local data protection authority.

For UK users: if you have concerns about how we handle your information you can contact your local data protection regulator. References to Spin Stag on this page refer to the operator of the service you use.