At SpinStag we take safer gambling seriously. We want every customer to enjoy controlled play, so we provide clear tools and guidance to help you manage your activity. This page explains the protections we offer, the signs of problem gambling and where to get help if you need it.
We aim to promote safe, responsible play by combining helpful safeguards with straightforward information. We monitor accounts for signs of risky behaviour and will act if we see patterns that suggest harm. We respect your choices and encourage you to use the control tools available at any time.
You can manage your gambling directly from your account settings. Controls include deposit limits, session reminders, time-outs and permanent self-exclusion. These tools are designed to be simple to set up and change, with cooling-off periods where appropriate.
Set daily, weekly or monthly deposit limits to keep spending on track. For example, customers commonly use limits such as £50 per day or £500 per month, but you should pick amounts that suit your budget. Once a lower limit is set it takes effect immediately; increases may require a waiting period.
If you prefer, set a loss limit so you know how much you can afford to lose in a given period. Loss limits work alongside deposit limits and are another practical way to control risk and avoid chasing losses.
Use session reminders to receive periodic alerts about how long you have been playing. You can also set automatic breaks - short time-outs for a few days or longer account breaks when you need distance from gambling activity.
Self-exclusion is available for those who need a longer break. You can choose temporary exclusion for a set period or permanent exclusion. During this time your account is blocked from real-money play and marketing communications are stopped. If you need to re-open your account, the process will include checks to ensure it is safe to do so.
Set realistic limits before you start, stick to a budget, take regular breaks and avoid gambling when stressed or under the influence. Treat gambling as paid-for leisure, not a way to make money.
If gambling is becoming a problem, please seek help. In the UK, organisations such as GamCare and BeGambleAware offer confidential advice and support. If you need immediate assistance or guidance on self-exclusion options, contact our support team via your account and we will help you take the next steps.
For anyone wanting extra tools or information, our safer gambling pages and account settings are the place to start. Spin Stag supports responsible play and is here to help you stay in control.
